PRIVACY POLICY

JICCA Hayama (hereinafter referred to as "our facility") appropriately protects and manages our customers' personal information in accordance with the following policies.

1. Acquisition of Personal Information

Our facility collects personal information in the following situations:

• ・When making accommodation or meal reservations, and when making inquiries
• ・When necessary for the provision of various services

2. Purpose of Use of Personal Information

The purposes for which our facility uses the acquired personal information are as follows:

• ・Confirmation of reservation details and provision of accommodation or meal services
• ・Responding to inquiries and providing support
• ・Compilation of statistical data to improve services for customers (in a format that does not identify individuals)

3. Management of Personal Information

Our facility takes appropriate measures to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage.

4. Provision of Personal Information to Third Parties

Our facility will not provide the acquired personal information to third parties except in the following cases:

• ・When there is consent from the customer
• ・When required by law
• ・When deemed necessary for the customer’s use of services at our facility (in cases where information is provided to contractors, appropriate management will be implemented)

5. Inquiries from Customers

Our facility will appropriately and promptly respond to inquiries, requests for disclosure, correction, or deletion of personal information from customers.

6. Review of Privacy Policy

To ensure the protection of personal information, our facility will review and improve this policy as necessary.

Contact for Inquiries Regarding Personal Information

Agent Corporation
Phone: 03-5798-3030
Attn: Personal Information Handling Officer